Cookie Policy
PRIVACY POLICY
Type of site: rental and concierge services
Last updated: 02/17/2025
1. INTRODUCTION
Welcome to the AV Experiences website. This privacy policy aims to inform users about the collection, use and protection of their personal data. It operates alongside the general conditions of use of our site.
2. PERSONAL DATA COLLECTED
2.1 DATA COLLECTED AUTOMATICALLY
When you visit our site, we may collect the following information:
IP address
Navigation data (pages viewed, links clicked, time spent on the site)
Device and browser type
Approximate location
2.2 DATA COLLECTED DIRECTLY
When you perform certain actions on our site, we may collect:
First and last name
E-mail address
Phone number
Mailing address
Payment information (via secure third-party services)
Any information transmitted via our contact or reservation forms
We only collect data necessary for the specific purposes set out below.
3. PURPOSES AND LEGAL BASIS OF DATA PROCESSING
We process your personal data for the following purposes:
Execution of the contract: Management of reservations and provision of services.
Legitimate interest: Improvement of user experience and statistical analysis.
Legal obligations: Compliance with tax and accounting regulations.
Consent: Sending marketing communications (with your consent).
4. DATA SHARING
We do not sell or rent your personal data. However, we can share them with:
Our employees and service providers: Management of the site and services (concierge, maintenance, etc.).
Technical service providers: Analytical platforms (e.g. Google Analytics) and hosts.
Secure payment services: Processing financial transactions.
Email Marketing Tools: We may use third party services such as Mailchimp to send marketing communications, subject to your prior consent.
Social Media: If you interact with us via social platforms, we may share information with services like Facebook or Instagram, depending on the permissions and interactions allowed.
Public authorities: In the event of a legal or regulatory obligation.
5. DATA RETENTION
We keep your data only for the period necessary for the following purposes:
We keep your data in a form that allows your identification for a period not exceeding that necessary for the purposes for which they are processed. However, data may be retained for longer periods if they are processed exclusively for archival purposes in the public interest, for scientific or historical research purposes, or for statistical purposes, in accordance with Article 89(1) of the GDPR. Appropriate technical and organizational measures will be implemented to guarantee your rights and freedoms.
6. DATA SECURITY
We implement technical and organizational measures to protect your data against unauthorized access, loss or alteration.
7. YOUR RIGHTS
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right of access: Obtain a copy of the data held about you.
Right of rectification: Modify inaccurate or incomplete information.
Right to erasure: Request deletion of your data under certain conditions.
Right to restriction of processing: Restrict the use of your data in certain cases.
Right to object: Object to the processing of your data for legitimate purposes.
Right to data portability: Recover your data in a structured format.
Right to define post-mortem directives: Determine the fate of your data after your death.
To exercise your rights, contact us at info.avexperiences@gmail.com.
8. CALIFORNIA RESIDENT RIGHTS (CCPA)
For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If any differences exist between this policy and the CCPA, California law will govern. We undertake to modify this policy in the event of an update necessary to comply with this legislation.
9. COOKIE POLICY
9.1 WHAT IS A COOKIE?
A cookie is a small file stored on your device to collect information about your browsing.
9.2 TYPES OF COOKIES USED
Functional cookies: Necessary for the proper functioning of the site.
Analytical cookies: Allow us to optimize our site.
Targeting cookies: Used for advertising purposes.
Third-party cookies: Placed by external services (e.g. Google, social networks).
9.3 MANAGE YOUR COOKIES
You can configure your browser to accept or refuse cookies.
10. CHANGES TO THE PRIVACY POLICY
We may update this policy at any time. We encourage you to consult it regularly.
11. CONTACT
If you have any questions, contact us:
AV Experiences
26 rue Bosquet, 75007 Paris
Email: info.avexperiences@gmail.com